Privacy Policy

Privacy Policy

Effective Date: April 16, 2026

OSO RIDGE is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

1. Information We Collect

When you visit our website or place an order, we may collect the following:

  • Contact information (name, email address, phone number)
  • Shipping and billing address
  • Payment information (processed securely — OSO RIDGE does not store full credit card numbers)
  • Order history and purchase details
  • Device and browsing information (IP address, browser type, pages visited) via cookies and analytics
  • Any information you voluntarily provide when contacting us

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations, shipping notifications, and customer service communications
  • Improve our website, products, and customer experience
  • Send marketing emails or promotions (only if you have opted in — unsubscribe at any time)
  • Comply with legal obligations and prevent fraud

3. Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and support marketing. You can control cookie settings through your browser; however, disabling cookies may affect site functionality.

4. Third-Party Service Providers

We may share your information with trusted third-party providers who help us operate our website and fulfill orders (such as payment processors, shipping carriers, and email platforms). These providers are contractually obligated to protect your information. We do not sell your personal information to third parties.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access or misuse. However, no method of electronic transmission or storage is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Opt out of marketing communications at any time

To exercise any of these rights, contact us at osoridgeapparel@gmail.com.

7. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact

For privacy-related questions, contact us at: osoridgeapparel@gmail.com

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